It is nothing like a traditional supermarket. Our stores are designed to resemble a European open-air market. |
The reality is the home improvement business is dominated by a very small number of very large national chains, it had really become impossible to compete successfully, but also to grow our business. |
The reasoning is that if you take care of your employees, they will take care of your customers. |
There's nothing aggressive about our growth, period. We open two to three stores a year. It just so happens that this year they're in the Philadelphia market. |
We have measures in place to spot counterfeit currency, and we have always worked closely with law enforcement authorities on this problem, including the most recent events. |
We realized people were moving to club stores and retailers that offer consistent, low prices so we did it too. We wound up saving money because we didn't have the cost of setting up and taking down the end caps for the sales. |