Living quarters is as challenging as we've ever seen. The reality is we have all these folks that have been displaced ... and a lot of folks coming in to help. |
Technically, if you have this advance, you are going to have to substantiate what your additional living expenses were, and if your only (covered) loss is the loss of use of your home, your deductible does come into play. |
We did this very proactively - we reached out. We asked ourselves, 'How can we try to offset some of these initial challenges?' And we started going out there. That is innovative and to some level unprecedented. |