This is the tip of the iceberg, in terms of much broader uses of search [for SAP]. The real thing that is important here is not so much a search engine, but that SAP is moving to unleash this enormously broad structured and unstructured data that it's customer's own. |
This proves to me that there is still a lot of competition in the marketplace and, particularly, that SAP does not have a lock on the market. What this says is that there's a lot of issues in a competitive deal and that the market system still works for enterprise software. |
You can swap, but the better thing to do is use the threat of swapping as leverage for getting a better deal. That's what keeps the vendors honest and competing against one another. |