Our (customer service) call volume has been lower than the typical call volume. |
There is lots of supply and less demand, and the price has been going down. |
We did it in response to requests from our customers that we start offering what would be like a gift certificate. The idea really has caught on. |
We have said all along that we are interested in hiring as many people from the region as possible. The job will be open to whoever the qualified workers are who apply. It will be an 'open shop' job. |