9 ordspråk av Martin R. Baird
Martin R. Baird
 Always start the day with a positive attitude. Create a bright attitude by listening to upbeat music, exercising in the morning, playing with your children or pets and avoiding stressful situations whenever possible. Maintaining a positive attitude is one simple technique for creating top-notch customer service that will set your casino apart from the competition. |
| Any given week or day doesn't have to be devoted to improving a particular aspect of guest service. An effective customer service approach can come from a mixture of ideas. |
| Ask someone which restaurants they are satisfied with and they will gladly tell you. Ask them which restaurants they recommend and their answer puts their personal reputation at risk. They don't want to disappoint their friends, who are likely to patronize the restaurants they recommend. |
| Casino guests who are willing to risk their own personal reputation and spread positive word-of-mouth advertising about a casino are guest advocates and the degree to which a property has advocates is a highly reliable predictor of future growth. |
| Listening also improves communication between you and your guests and good communication is essential to providing guests with the service they desire. |
| Look at the pieces you have in place to make it easy for your guests to risk their reputation by telling family and friends about your amazing casino. The easier you make it for your guests to feel comfortable recommending your casino, the better your casino will do going forward. |
| No matter what your guest satisfaction surveys say – even if satisfaction is in the stratosphere – it doesn't matter. Research doesn't support the concept that customer satisfaction predicts growth. |
| That means you should forget about whatever title you have at work. Everyone who works at a casino is in the guest service business. Employee titles are meaningless. Each employee must view guests as an opportunity to make a lasting positive impression. |
| That will always make them and you feel better. This simple technique makes each guest feel like he or she is the most important person on the property that day. |
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varav 1407627 på engelska
Sprichwort (1469528 st) Suche
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Autoren (167535 st) Suche
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Länder (5315 st)
Idiom (4438 st)
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Toplists (6 st)
Diese Website konzentriert sich auf Sprichwörter der schwedischen Sprache. Einige Teile einschließlich der Links sind nicht ins Deutsche übersetzt worden. Diese Links sind hauptsächlich FAQ, verschiedene Informationen und Webseiten, die der Erweiterung der Sammlung dienen.
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varav 1407627 på engelska
Sprichwort (1469528 st) Suche
Kategorien (2627 st) Suche
Autoren (167535 st) Suche
Bilder (4592 st)
Geboren (10495 st)
Gestorben (3318 st)
Daten (9517 st)
Länder (5315 st)
Idiom (4438 st)
Längde
Toplists (6 st)
Diese Website konzentriert sich auf Sprichwörter der schwedischen Sprache. Einige Teile einschließlich der Links sind nicht ins Deutsche übersetzt worden. Diese Links sind hauptsächlich FAQ, verschiedene Informationen und Webseiten, die der Erweiterung der Sammlung dienen.
Här har vi samlat citat sedan 1990!
Vad är sprichwort?
Hur funkar det?
Vanliga frågor
Om samlingen
Ordspråkshjältar
Hjälp till!
 |
Diese Website konzentriert sich auf Sprichwörter der schwedischen Sprache. Einige Teile einschließlich der Links sind nicht ins Deutsche übersetzt worden. Diese Links sind hauptsächlich FAQ, verschiedene Informationen und Webseiten, die der Erweiterung der Sammlung dienen.
Här har vi samlat citat sedan 1990!
Vad är sprichwort?
Hur funkar det?
Vanliga frågor
Om samlingen
Ordspråkshjältar
Hjälp till!