But the initial piece of this was the fact that he went to the courthouse and claimed he was involved in the surveillance video tape and he wasn't. |
But there are times we will talk to our dealer body in a market where we see there is a situation that needs to improve. We talk to the parties involved about how you would resolve the situation. |
He is in no way involved with the surveillance video or any other aspect of the case as part of a work assignment or otherwise. His presence at the courthouse on Thursday was not work-related. |
I wish we didn't have to do this. This is the most distasteful part of the job. Nobody likes it. It's never fun. |
If we don't have the right dealers in the right markets, it affects our volume. |
In New York, Chicago and Boston, the domestic manufacturers have significantly more dealers than new entrants like Toyota and Honda. |
One thing that is very important to us is if our dealers are profitable, and a key to profitability is throughput. |
The mistrial is a major surprise and disappointment. We are concerned about the message being sent to this community, especially to those who would use firearms against another person. |
Toyota dealers on average have significantly more throughput than our dealers do. And we know that throughput is a key indicator of the profit opportunity for a dealer. |
We don't have a target number for Alphas. But long-term, you will see more Alphas. We have a number of markets where we have too many dealers, and it is difficult for dealers to make the level of profit we want. |