America Online is pleased to have reached an agreement with the state of New York on certain customer-care practices, and we believe this agreement will increase quality assurance. |
AOL goes to great lengths to provide high-quality, best-in-class customer service -- taking extraordinary efforts to prevent, address and resolve billing issues. Consistent with that approach, the settlement allows any consumer with an outstanding issue the opportunity to obtain a potential full refund. |
AOL has cooperated and complied with the RIAA on these matters and will continue to do so, |
AOL opposes the concept of any kind of an e-mail tax. Certified e-mail is an additional, optional, voluntary way for large e-mail senders to deliver authenticated, legitimate, previously opted-in e-mail. |
AOL remains resolute in its pursuit of improving safety and security. |
As a result of this structural and strategic transformation, AOL is better positioned to remain flexible, nimble and competitive in the market, enabling us to expand existing audiences and reach new ones online, |
As a result of this structural and strategic transformation, AOL is better positioned to remain flexible, nimble and competitive in the market, enabling us to expand existing audiences and reach new ones online. |
For our members this is an easy and welcome way to identify mail they want to get more quickly and easily into their in-box. |
Her knowledge and experience in the public policy and business world will be helpful. This is a very busy time for us. |
If you are a large bulk sender of e-mail that opted in and is following our unsolicited bulk e-mail policy, those e-mails will be delivered. |
It's a very modest revenue amount that we will use to simply cover the cost of ongoing spam-fighting. |
It's good for the consumer. It's good for the e-mail companies. |
Mark it on your calendars. |
Much of what has been heard today falls into three clear categories: political fundraising, competitive chatter and the omnipresent fear of change, even when it's for the better. |
Porn is passe when it comes to spam. |