Suppliers and especially manufacturers have market power because they have information about a product or a service that the customer does not and cannot have, and does not need if he can trust the brand. This explains the profitability of brands. |
Teaching is the only major occupation of man for which we have not yet developed tools that make an average person capable of competence and performance. In teaching we rely on the naturals, the ones who somehow know how to teach. |
The best way to predict the future is to create it. |
The Daily Drucker: 366 Days of Insight and Motivation for Getting the Right Things Done. |
The growth for education and training will be in continuing adult education. Online delivery is the trigger for this growth, but the demand for lifetime education stems from profound changes in society. We live in an economy where knowledge, not buildings and machinery, is the chief resource and where knowledge-workers make up the biggest part of the work force. |
The leaders who work most effectively, it seems to me, never say "I." And that's not because they have trained themselves not to say "I." They don't think "I." They think "we"; they think "team." They understand their job to be to make the team function. They accept responsibility and don't sidestep it, but "we" gets the credit…. This is what creates trust, what enables you to get the task done. |
The most efficient way to produce anything is to bring together under one management as many as possible of the activities needed to turn out the product. |
The new information technology... Internet and e-mail... have practically eliminated the physical costs of communications. |
The only thing we know about the future is that it is going to be different. |
The purpose of business is to create and keep a customer. |
There are an enormous number of managers who have retired on the job. |
There is only one ethics, one set of rules of morality, one code: That of individual behavior in which the same rules apply to everyone alike. |
Time is the scarcest resource of the manager; If it is not managed, nothing else can be managed. |
When a subject becomes totally obsolete we make it a required course. |
You can either take action, or you can hang back and hope for a miracle.Miracles are great, but they are so unpredictable. |