Every indication is that this was a smash and grab from something left in an employee's car. |
Our goal is to do the right thing, to set the bar in how organizations should respond to situations such as this. We also recognize the public nature of this story, the need to continue to support our patients and provide updated information and our intent to remain consistent with our core values. |
We determined that policies were not followed, recommendations were not responded to and good judgement was not exercised. |
We want to regain the trust of our patients. |