I sincerely believe we can restructure and do a better job. I don't want to close offices just to be closing offices. The only reason we would be closing offices is to provide better service. |
It was definitely an accident. It wasn't intentional. We would never do that in FSA to our customers. |
The agency sincerely regrets that this occurred. And we are working aggressively to protect this data and see that it doesn't happen again. |
This convenient new tool gives customers up-to-the-minute access to their accounts, helping producers better manage the daily operations of their farm or ranch. |
We don't anticipate anything ever coming from this. But it would help if they are aware of it and can keep an eye on their credit report - which we all should do anyway. We just wanted to take the responsibility to tell them that we've erred and we're sorry and we'll do better. |
We're just confident this information has not been released to anyone further then the eight people that requested it to us and they have not copied it or used it. |
When the contractor released bad data when they found out they had done, so they called and told the 8 recipients/requesters that they had that data. All of them agreed they didn't want the data. |