Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures. |
Almost all quality improvement comes via simplification of design, manufacturing... layout, processes, and procedures. |
C6 has exposed the headlamps for the first time since 1962, and believe me, there was a lot of emotional discussion around that, |
C6 has exposed the headlamps for the first time since 1962, and believe me, there was a lot of emotional discussion around that. |
Design is so critical it should be on the agenda of every meeting in every single department. |
Formula for success: under promise and over deliver |
I started out with the Big Brothers program and then went to the American Cancer Society, where I was eventually the national vice president. I'm a mission kind of guy. The Red Cross was an easy mission to embrace, like Chevrolet and apple pie. |
I'm most proud of the fact that we've increased our Disaster Assistance Team from three to 50 people. We recently set a goal to recruit 100 more people to be on the Disaster Services Human Resources Team that can be called out of the area. |
If a window of opportunity appears, don't pull down the shade. |
If no one is pissed-off with you then you are dead but just haven't figured it out yet. |
If you're not confused, you're not paying attention. |
Inspiring visions rarely (I'm tempted to say never) include numbers. |
It seems hard to believe in May that my wife and two kids will go to a game until 10:30 p.m., ... and then try to make the 7 a.m. school bus the next day. |
It's amazed me that no one has ever tried to do this before. |
Leaders don't create followers, they create more leaders. |