Being a consumer myself, I really am critical. I really watch to see that people are taken care of, because we try so hard to be friendly and to make people feel comfortable. |
I think every generation brings a different perspective. |
It's important to know why you're paying a lot of money for this little tee-tiny thing that's going to be on your finger for the rest of your life. |
The trend now is this urban-atmosphere shopping experience. If we want to do what our customers want, we need to go where they want to be. |