Our biggest hassle was caused by transfers between buildings. Every night we had to move goods to the main facility so they could go out the next morning. As well as being inefficient, this added greatly to our costs. |
Our success in one facility gave us the foundation to cross-train other staff. We rotated staff through the successful WMS warehouses to build their confidence and prepare for the rollout. |
We underestimated the amount of training, process revision and manpower required. We needed more time to make the system efficient in one warehouse before rolling it out to the others. |