Executives understand [after-market service] has a huge revenue potential and it's an opportunity to develop loyal customers. |
It was one of those days when the tables turned around on us. But we were more disciplined and fought hard the whole game. |
Service is now an agenda item. There's a lot of money invested in it. The problem is, companies lack the processes and systems that enable them to manage their service operations and to have visibility and control over whether they make a service call or not. That is a void we are filling. |
The ability to help businesses deliver SMS communications to their customers easily and cost-effectively is a key factor of our passion and growth. |