Despite all the other options out there, the phone is still the most prevalent. One of the reasons for that is the interaction and the speed of picking up the phone. In today's world, people want answers now. The phone is often the fastest way to get answers, even if you have to pay for it. |
Sponsors are recognized as service industry leaders and will have the opportunity to drive new standards in world class service delivery. |
The Field Service Practices Certification program raises the quality of field service work through a set of industry-defined benchmarks and best practices. The program establishes a foundation for on-site services delivery, builds on existing quality processes, and provides a clear focus on measurable results. |