Explained to them this really wasn't an American against Hispanic situation. Told them this was their job, they should take pride in their job. |
I don't believe the big brands will be able to consolidate that fragmented market in the next 5 years. |
It's a much more attractive market than the U.S. -- the growth of Internet commerce is less mature and Europeans love to travel. They have more vacation time. |
Most of the airlines we've met with have been extremely receptive to the concept. Our service ultimately shortens their check-in lines and lowers total weight of the plane. From a traveler's standpoint, you can't beat knowing your luggage is in your hotel waiting for you before you've even boarded the plane. It's truly a 'win win' for everybody involved. |