Some people like the personal touch of going in and talking to the bank president. |
The question of service is in the eye of the beholder. The service I want might be very different from the service my 84-year-old mother wants. |
This (business) has created credit for people who never had it before -- and that creates buying power and jobs. |
We've never gone through an adverse economic cycle with this type of lending. The uncertainty is what happens if we have a significant downturn. |