[First, most rely too much on unnecessarily complex charts. With professional investors using their own high-end charting software,] there's no reason for companies to have overly fancy tools on their own investor-relations sections, ... Complicated charts scare novice investors. |
Animation is used as a blunt weapon, |
Before, once it has been aired, it's gone, and it doesn't really contribute to our knowledge space. |
I'm not saying multimedia is useless, but only give it to people when they ask for it. If you dump it on them to begin with, it slows down the navigation and distracts [users] from their mission. |
If your users have many questions, it's a failure of your primary site design. It becomes not so much customer support, as much as customer complaints, |
Investors want to understand what a company does, ... Tech companies seem incapable of explaining their products in layman's terms, preferring to keep it a deep secret what they do. |
It's about time we start using more multimedia to convey information, ... Good multimedia design is similar to film design. The goal is not to be flashy. |
It's an extra burden on the user, too. People are on the Web not to enjoy your Web design, but to get something done. |
Overall, the balance between remote regions and the center will change in favor of a more distributed lifestyle. |
People all over the world are experiencing unprecedented levels of empowerment. |
People are extremely good at screening out things and focusing in on a small number of salient page elements. |
People give up if the item is not found where it's expected to be, |
People pay horribly little attention to their intranets, ... People used to think intranets were where all the action is. Right now, it's abandoned territory. |
Right now, the Web is so slow that even the fastest line is going to suffer with multimedia and get in the way of the user's goals, and reduce the quality of the user experience. |
That's a big credibility booster. It's not just you saying it, but there's actually someone else who's saying it as well. |