The most important thing in communication is to hear what isn't being said. |
The only thing we know about the future is that it will be different. |
The only things that evolve by themselves in an organization are disorder, friction, and malperformance |
The overseer of the unskilled peasants who dragged stone for the pyramids did not concern himself with morale or motivation, |
The productivity of work is not the responsibility of the worker but of the manager. |
The purpose of business is to create and keep a customer. |
The really important things are said over cocktails and are never done. |
The successful person places more attention on doing the right thing rather than doing things right. |
There are no creeds in mathematics. |
There is an enormous number of managers who have retired on the job. |
There is nothing so useless as doing efficiently that which should not be done at all. |
Time is the scarcest resource and unless it is managed nothing else can be managed. |
Today knowledge has power. It controls access to opportunity and advancement. |
Trying to predict the future is like trying to drive down a country road at night with no lights while looking out the back window. |
Unless commitment is made, there are only promises and hopes; but no plans. |