A lot of the hospitals were surprised to learn how many of their patients had died because they often don't follow up. They didn't know. |
Hospitals are institutions, bureaucracies that don't change quickly, though some of them are capable of doing that. |
I would certainly want to grill them, to ask if results in 2003 are being repeated today. |
The whole idea is to get to the point where we can issue a reliable broad-based report on care. |
This is not a flip of the coin. |
This is only one source of information . . . but there is no other information out there that is as unbiased and well-validated as this. |