Consumers have much more knowledge today about their purchase options than they ever have in the past in large part to the information they have on the Internet. The whole concept of loyalty is a function of how well a company serves your needs in addition to your knowledge of available options. Now, there is a wealth of knowledge about available options. Companies need to work harder and harder to maintain loyalty because of Internet. |
I started farming in 1948 and that was the first year I had my own crop. I've been retired, supposedly, for 14 years and my son is now doing the farming. Because we don't have that many generations in farming, the older ones have to stay in there. |
This is one of the better honors I've ever been honored with. This award is more of a lifetime achievement and leader award. This was my first time being nominated, and I won. |