It's one of those very simple things where if you are not trying to come up with innovative new trading tools it's very difficult (to remain in business). |
There are people out there whose computer clocks aren't set correctly, and those are issues that are completely out of our control. We aren't going to get into a let-me-help-you-run-your-computer situation, but we want to give a sense of comfort to the audience. We want to answer intelligently and steer them in the right direction, whether it is our problem or not. |
There are two ways things are going to happen. There will be professional courtesy that says, 'There is an issue, let's find out where it is.' But there will be smaller shops -- not as professional -- that will whip out the finger. We are already working with our partners so that the way things get handled is by us. There will be people that do it very dirty, but we are setting ourselves up to do it cleanly. I'm going to give you a solution or find out where the solution lies. |