Emerging markets are well known for their role in activities such as assembling consumer electronics products and providing low-level customer support through burgeoning call centers. |
Far from being easy targets for exploitation, emerging markets are generating a wave of disruptive product and process innovations that are helping established companies and a new generation of entrepreneurs to achieve new price-performance levels for a range of globally traded goods and services. Eventually, such companies may capture significant market share in Europe and the United States. |
For me, the concept of design is more than object-oriented; it encompasses the design of processes, systems and institutions as well. Increasingly, we need to think about designing the types of institutions we need to get things done in this rapidly accelerating world. |
How do we bundle business processes in this model, |
How do we move forward to rapidly stream together the right kinds of processes that do all we need to do? ... Technological determinism won't work. Real innovation involves people and business in all the complication of real life. How do we really do innovation between technological innovation and social projects? We need to step back and honor the co-evolution. |
Seeing differently is a critical skill for tomorrow's chief technology officers. |
The harder you fight to hold on to specific assumptions, the more likely there's gold in letting go of them. |
There are the ideas of the Nash equilibrium, a play on different ways to bundle things. |
There may be new entities -- service grids as a managed service in the center of the cloud that [can create] a trusted medium, |
We are working on creating self-describing, self-organizing, self-diagnosing and self-repairing networks. |